Dirty Soap online store  

Returns policy

OUR REFUND & EXCHANGE POLICY

In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:

1. The items with the original receipt are returned within 14 days of purchase (at your expense).

Items must be in original condition as purchased, with all labels/tickets attached and reason for return.

PURCHASES MADE ONLINE

You can return or exchange an item purchased online:

Please note: all returns or exchanges remain the responsibility of the purchaser until received by Dirty Soap NZ

REFUNDS - ADDITIONAL INFORMATION

Provided the conditions in our refund & exchange policy have been met, refunds will be processed using the original form of payment. Please note that delivery costs will be excluded unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

EXCHANGES - ADDITIONAL INFORMATION

RETURNS/EXCHANGE ADDRESS

Dirty Soap Online

DSNZC Limited

16/24 Eastglen Road

New Lynn,0620,

Auckland, New Zealand.